safeTcare Personal Safety Monitoring System

Emergency Safety Monitoring 24 Hours A Day... Every Day.

How does our 24/7 Care Centre respond to your emergency?

  • Fall detection

    Your safetwear device will automatically alert the centre if it detects a fall. This ensures that even if you are unable to speak or to move your fingers, someone will be in contact with you and proceeding with emergency response protocols.

  • Manual Activation

    You activate an alert by pressing the button on your safeTwear device - this automatically connects to the 24/7 care centre and they initiate emergency response procedures.


1. Press

Your SOS button will get you help for any type of emergency, big or small, 24/7.


2. Respond

An Australian-based operator from our safeTcare team will come on the line to assist you in seconds. Even if you cannot speak– we follow the procedures set up ahead of time to make sure you get help.


3. Send Help

We stay on the line with you until help arrives so that you are never alone. We reduce worry by notifying your family members, neighbours or doctors once we have you in safe hands.

The safeTcare Assurances

Knowing you can always connect to a professional for help, means you and your family can live comfortably and worry-free.


Help Is Always Available

Help is available, 24 hours a day, seven days a week, 365 day a year - even during holidays.


Fast Response Time

In an emergency, a trained professional can contact the appropriate responder (relevant Emergency Service) to request assistance immediately.


Two-way Communication

If you have a medical emergency, just push the help button to be immediately connected to a trained professional through a two-way voice intercom.


Customer Response Team

We keep pertinent information on file. Trained professionals are available to assist you 24/7, and communicate this information to first responders.

Closeup portrait of a happy elderly man on a wheel chair with a nurse for assistance

Long Range

With Australia wide coverage, your connected to safeTcare wherever you are to our team of professionals 24/7.


Automatic Equipment Check

The system checks each week and will alert us of performance and functions as part of our Lifetime Warranty.

Key features at a glance

  • Professional set up by a skilled member of our team (no tricky manual to read!)

  • Emergency and non-emergency assistance

  • Automatic fall detection alerts

  • Automatic no movement alerts

  • Shower proof device

  • 24/7 monitoring team

  • A safety officer will stay in contact with you until help has arrived or the situation has resolved itself

  • Unique one time fee

  • GPS positioning for location information (if you cannot communicate, we still know where you are)

Emergency and Non-emergency Help

When you sign up for service with EMS safeTcare, your Life Safety Consultant will help you customize your medical alert services to your needs. We will create a personal profile that includes: your medical history, medications, your physicians, family members and friends, preferred hospital, and local emergency services. This information allows us to provide you with the best and most accurate care.

You can use EMS System with confidence, knowing that an ambulance won’t show up every time you use your device. The certified emergency responder will help you assess your needs and contact the help you desire. Whether it is an ambulance ride to the hospital, having an afterhours Doctors service come to your home (bulkbilled), neighbour check in on you, or contacting family members, EMS’s monitoring centre is there 24/7 to ensure you are protected and safe.

Motion Detection, our systems come with motion detection features which alert us if you have not moved for a period of time, default setting is 18 hours, if no movement is detected a safeTcare team member will contact you, your family or request a Welfare Check by the Police if we are unable to contact anyone.

The EMS safeTlink staff has access to the personal medical information you provide to the company when you initiate the service. This information can be invaluable in certain emergencies if you or a loved one is incapacitated or unable to speak. The company also has a list of your preferred doctors and hospitals as well as a contact list of family and trusted friends, so that everyone you need to have contacted in an emergency will be in the loop as soon as possible.

We're not just an emergency response system, we're a support network available at all times.

Why Do I Need a Medical Alert System?

Falls happen every day and at any time

Every year, more than one-third of seniors 65 or older will experience a fall at home. If alone and unable to move, these seniors are not able to contact help. Seniors can spend hours, or even days, on the ground waiting for help.

Serious injuries need to be treated immediately, and the more hours left unattended limits the chances of recovery. A fall or medical crisis can be so severe that timely help can mean the difference between life and death. A medical alert system, like the top-rated EMS Medical Alert System, ensures that you or your loved one is never alone, never without help, and protected 24 hours, 7 days a week.

Research has found that fear of a fall causes many seniors to limit their activity level. Limiting movements causes reduced mobility, balance and physical ability – actually leading to more falls, and also introducing anxiety and depression to many seniors’ lives. The EMS medical alert system provides confidence and peace of mind to the elderly, and their families. This sense of security leads to a fuller, more active, and happier life for senior citizens.

EMS: Setting the standard of, in home care: EMS highly qualified and trained operators 24 hours a day, 7 days a week monitoring and operator service Answering in seconds, a reassuring voice is there with you and has the ability to dispatch emergency services and will remain on the line with you at all times.

Simply push the alert button and a trained sateTlink Response team member will quickly answer your call, access your profile, and assess the situation.

Ability to contact designated family members, friends, neighbours or an afterhours Medical Doctor to your home (bulkbilled)

EMS operators have access to your medical history and are able to provide critical information to emergency responders.

Flexibility in response means EMS responders can send emergency services, an afterhours Doctor, or simply contact friends or family.

In the event you are unable to respond, the monitoring centre will dispatch emergency services to your home and stay on the line.

Using previously provided information; EMS can give emergency responders access to your home – allowing help to arrive faster and with less damage to your home.

Fall Detection-SOS Alert

What our safeTcare team sees: